ClearHaven

Terms of Service

Last updated: January 20, 2026

1. Acceptance of Terms

By accessing or using ClearHaven's services, website, or applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and ClearHaven Inc. ("ClearHaven," "we," "us," or "our") governing your use of our platform and services.

2. Description of Services

ClearHaven provides a client experience platform designed for insurance agencies. Our Services include:

  • Client portal management and customization
  • Policy document storage and organization
  • Digital ID card generation and distribution
  • Client communication tools
  • Agency dashboard and analytics
  • Integration with third-party insurance carriers

3. Account Registration

To use certain features of our Services, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or malicious content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our Services
  • Use automated systems to access our Services without permission
  • Collect or harvest user information without consent

5. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of ClearHaven or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our Services without our prior written consent.

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

You are responsible for ensuring that any data you upload or process through our Services complies with applicable data protection laws and regulations.

7. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees as described at the time of purchase. Fees are non-refundable except as required by law or as explicitly stated in these Terms.

We reserve the right to modify our pricing with reasonable notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARHAVEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Termination

We may suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use our Services will immediately cease.

You may terminate your account at any time by contacting us. Upon termination, we will delete your data in accordance with our data retention policies, unless we are required to retain it by law.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms or our Services shall be resolved exclusively in the state or federal courts located in Delaware.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or by other means. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at: allen@clearhaven.dev