ClearHaven

1. Introduction

ClearHaven Inc. ("ClearHaven," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

Account information (name, email address, password, company name)
Profile information (job title, phone number, business address)
Client data you upload to our platform
Communications with us (support requests, feedback)
Payment information (processed securely by our payment providers)

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

Device information (browser type, operating system, device identifiers)
Log data (IP address, access times, pages viewed, referring URLs)
Usage data (features used, actions taken, time spent on pages)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Communicate about products, services, and events
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized activity
Personalize and improve your experience
Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights
With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication measures
Employee training on data protection
Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, unless retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate information
Deletion: Request that we delete your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our Services.

Types of cookies we use include:

Essential Cookies: Required for the operation of our Services
Analytics Cookies: Help us understand how visitors interact with our Services
Preference Cookies: Remember your settings and preferences

9. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: allen@clearhaven.dev